What is the check-in and check-out policy at The Franklin London - Starhotels Collezione?
Check-in is from 15:00 and check-out is by 11:00.
The Franklin London - Starhotels Collezione – A Favorite for Families in London
Key details
About the Hotel
24 Egerton Gardens, London, SW3 2DB,
- Close to the Science Museum
Great
8.6
8.9
4.3
4.5
Dining
Dining
The Franklin Restaurant, led by
Amenities
Each of the 35 rooms and suites is designed by Anoushka Hempel, with Frette bedding, a
Wellness & Spa
The hotel's wellness floor includes a
Points of Interest
The Franklin London sits in Knightsbridge, a 7-minute walk from Harrods and less than 10 minutes from the
Services
A
Highlights
Dining: Michelin-starred restaurant by Chef Alfredo Russo
Bar: Gatsby-style cocktail bar with signature drinks
Wellness: Hammam, steam room, and full spa menu
Concierge: Les Clefs d'Or personalized service
Location: 7 min walk to Harrods, steps from museums
“The Franklin London presents a distinctive experience, particularly appealing with its Michelin-starred dining and wellness amenities like a hammam, uncommon for boutique hotels in Knightsbridge. Its elegant rooms overlook serene gardens, and I appreciate the hotel's dedication to personalized service through its Les Clefs d'Or concierge. It's a solid choice for those seeking refined luxury and attentive care.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Single Room2 persons15 sq. feet1 Single bedAir conditioningHeatingroom details
- Triple Room2 persons30 sq. feet1 King-size bedAir conditioningHeatingroom details
- Deluxe Room2 persons24 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Currency exchange
- Hairdresser
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- No parking available.
Services
- Pet amenities available
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
Spa & Leisure
- Leisure/ TV room
- Spa centre
- Turkish bath
- Steam room
- Pedicure
- Manicure
- Waxing
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
At The Franklin London - Starhotels Collezione, dining transcends mere meals to offer a captivating culinary experience steeped in Italian tradition. The inviting atmosphere beckons guests to explore a menu inspired by authenticity and seasonal ingredients, perfect for family gatherings or romantic dinners alike.
The Franklin London - Starhotels Collezione Location
24 Egerton Gardens, London, SW3 2DB,
Explore London
Local Highlights
Victoria and Albert Museum
4 minutes walking
Home to a vast collection of decorative arts, the V&A offers free admission and special exhibits throughout the year.
Science Museum
8 minutes walking
Renowned for its interactive exhibits and IMAX cinema, the Science Museum is a must-visit for families and tech enthusiasts alike.
Natural History Museum
16 minutes walking
Famous for its dinosaur gallery and architecture, this museum provides a fun, educational experience with free admission.
Harrods
8 minutes walking
An iconic luxury department store, Harrods features high-end shops and gourmet food halls, perfect for a shopping spree.
Chelsea Physic Garden
20 minutes walking
A tranquil garden showcasing medicinal plants, ideal for a peaceful stroll or a relaxing picnic moments from the hotel.
Biking in Hyde Park
25 minutes walking
Rent bikes and explore the expansive trails of Hyde Park, a thrilling way to enjoy nature and exercise in the city.
Orsini Ristorante
2 minutes walking
An elegant Italian eatery known for its homemade pasta and refined atmosphere. Reservations recommended for peak times.
L'eto Caffe
2 minutes walking
A charming café offering delicious brunch options and homemade pastries, perfect for a casual meal any time of day.
Elan Cafe
2 minutes walking
A trendy spot that serves Instagram-worthy dishes and beverages in a stylish setting, catering to various dietary needs.
Royal Albert Hall
14 minutes walking
A historic venue hosting concerts and events, featuring a stunning architecture and acoustics. Family shows are often available.
Saatchi Gallery
14 minutes walking
Contemporary art hub that showcases dynamic exhibitions. Entry is free, making it a great cultural point for all ages.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 37.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian
Number of floors:
5
Number of rooms:
35
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show more
Pros
Excellent location
Courteous staff
Spacious room
Cons
High prices
Low lighting
Basic bathroom
Guest reviewsbased on 470 reviews
Sebastian from Germany
Couple
deluxe room
4 nights in November 2025
|
Reviewed: January 26, 2026
9.0/10
boutique knightsbridge gem
michelin chef waiting staff helpful concierge beautiful deco
The location was superb. It was very close to the shops and museums. the restaurant had a menu by a michelin-rated chef. Stephanie led the waiting staff. the concierge offered informative assistance. Neusa was especially attentive. the hotel deco was modern and beautiful.
i found the lighting to be subdued in the room making makeup difficult.
Location
9/10
The hotel is on a quiet side street in knightsbridge and very central. harrods is only five minutes away. This makes the location convenient for shopping and sightseeing. the area felt safe and upscale.
Facilities
8/10
The hotel has visually lovely decor throughout. A designer clearly loves dark colors and mirrors. it features a bar and lounge area that are nicely decorated offering a sophisticated space. i noticed a garden view adding to the ambiance.
Dining
10/10
the breakfast was excellent with a lovely english breakfast. homemade hashbrowns and tasteful baked beans were included offering a good start to the day. i also enjoyed coffee and pastries one morning there.
Rooms
9/10
The room had crisp white bedding with feather and down pillows, perfect for sleeping. the bathroom was well appointed. Water pressure was good. the wooden floors felt very clean and fresh, contributing to a pleasant stay.
0 Helpful
|
Joshua from United Kingdom
Single
deluxe room
3 nights in November 2025
|
Reviewed: January 23, 2026
9.0/10
really good service and elegant accommodation
prime location attentive staff private area elegant decor
The hotel location is excellent, only a short walk to key areas. the staff were consistently attentive. I especially appreciated the helpfulness. my room was ready early, and i was given a private area to wait comfortably. the hotel decor is visually appealing, with elegant dark colours.
The lighting in my room was quite subdued. It made doing make-up a bit difficult.
Service
9/10
Staff members were polite and helpful from arrival to departure. Their dedication to guest satisfaction was evident. i received really good support and effort . I found the staff to be genuine and caring, always willing to assist.
Facilities
9/10
The bedding in my room was comfortable. I found it to be crisp and white. i slept very well there because the feather and down pillows were soft. the hotel location is quiet because it is located on a posh side street.
0 Helpful
|
Jackson from United States
Couple
Deluxe Room
4 nights in November 2025
|
Reviewed: January 18, 2026
9.0/10
friendly staff beautiful decor comfortable bedding extra cost
I found the staff very friendly. I appreciated the care they took in attending to guests. The decor was beautiful, it included many mirrors. The room had comfortable Frette bedding.
The price for a simple hamburger was high. I found the extra costs unexpected. It should be addressed by the management.
Location
9/10
The hotel is close to Knightsbridge and Sloane Street. Harrods is also just a 10 minute walk away. The hotel is located on a quiet side street. I found it very convenient.
Facilities
9/10
The hotel has a fine restaurant. It is headed up by a Michelin starred chef. There is a stylish bar with mirrored walls. Marble tables are also available .
Rooms
9/10
My room had stylish and plush interiors. I liked the fabric covered wardrobes. The bathroom had good water pressure. All clean and well-kept. The bed was very comfortable
0 Helpful
|
Joshua from United Kingdom
Couple
deluxe room
3 nights in November 2025
|
Reviewed: December 20, 2025
9/10
excellent experience
modern design luxury feel polite staff
the hotel offers modern design. luxury feel is apparent throughout the premises. the location is convenient for shopping. i also appreciated polite staff.
0 Helpful
Sophia from United Kingdom
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: December 05, 2025
9/10
Excellent Hotel Experience
great location kind staff
The hotel location is great. The staff helped make reservations. Aisha at the front and Michal the concierge were very kind. They handled anything we needed at the last minute.
0 Helpful
Mia from Italy
Couple
Deluxe Room
3 nights in November 2025
|
Reviewed: December 05, 2025
9/10
fantastic quality great choice
the breakfast WAS very nice. It had fantastic quality and a great choice.
My room lacked tea and coffee facilities. I suppose its due to the limited space.
0 Helpful
Aaron from United Kingdom
Couple
Deluxe Room
3 nights in August 2026
|
Reviewed: September 24, 2025
9.0/10
Excellent Stay, Minor Issues
convenient location friendly staff lovely hashbrown
I enjoyed the convenient location. Staff was friendly. The garden provided tables perfect to share work time. I found the room amenities modern and comfortable. Breakfast had tasty baked beans. The homemade hashbrown was also lovely.
Rooms
9/10
The room was modern. It was also comfortable with many amenities. I found many amenities on a smaller table. The room included good room service.
Dining
8/10
The restaurant was good. The bar was also good. Portions of the meal were well sized. They were not too much nor too little. The breakfast had lovely english breakfast.
Facilities
9/10
The hotel features a garden. The garden had tables. I liked the tables to share working time. I also shared some social time. The hotel garden view was nice.
Location
10/10
The location is excellent. The area and hotel are beautiful. Staff are attentive. The concierge gave great tips. The tips related to local sites.
0 Helpful
|
Show more reviews
FAQs
About The Franklin London - Starhotels Collezione
How far is The Franklin London - Starhotels Collezione from the nearest underground station?
The hotel is 600 m from South Kensington underground station.
What are some nearby attractions to The Franklin London - Starhotels Collezione?
Nearby attractions include the Victoria and Albert Museum (400 m), Kensington Gardens (1 km), and the Natural History Museum (less than 10 minutes walk).
What dining options are available at The Franklin London - Starhotels Collezione?
The hotel features The Franklin Restaurant, which serves high-end Italian cuisine by Michelin-starred chef Alfredo Russo, as well as a cocktail and champagne bar.
Is breakfast available at The Franklin London - Starhotels Collezione?
Breakfast is available for an additional charge of 39 GBP.
What fitness and wellness facilities are offered at The Franklin London - Starhotels Collezione?
The hotel includes a fitness centre and a spa offering a range of treatments including a hammam, massages, and beauty services.
What room amenities are provided at The Franklin London - Starhotels Collezione?
Rooms feature air conditioning, a flat-screen TV, coffee and tea making facilities, a mini-fridge-bar, and luxury bathrooms with bathrobes and toiletries.
Are there any notable restaurants nearby The Franklin London - Starhotels Collezione?
Notable nearby restaurants include Hawksmoor Knightsbridge, Elan Cafe, and L'eto Caffe, all within 0.5 km.
Does The Franklin London - Starhotels Collezione offer business services?
Yes, the hotel provides a business centre and meeting facilities for corporate events.
What types of guests does The Franklin London - Starhotels Collezione cater to?
The hotel is aimed at luxury travelers and business professionals looking for premium accommodations.
What type of ambiance or theme does The Franklin London - Starhotels Collezione embody?
The hotel embodies a luxury and boutique theme, with a refined atmosphere and elegant décor.
How accessible is The Franklin London - Starhotels Collezione from London City Airport?
The hotel is located approximately 20 km from London City Airport.
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